Navigating the future of Travel Agency Back Office/CRM Integration
As a Travel Agency, TMC, or CTD, the focus is to provide superior service to your clients while optimizing internal efficiencies. Much like your clients’ needs and the needs of your own business, those requirements evolve and so, your underlying platforms must also adapt to best serve you and your clients.
If change is scary, consider how outdated technology could be stifling your agency’s ability to grow and scale. Working with legacy systems that have limited integrations, you might be restricting your agency’s revenue opportunities.
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In this webinar, Grasp and Tres Technologies explore the new landscape of back office/CRM innovation and integration. We look at how agencies are able to scale more cost effectively, avoiding the expense of simply employing more staff.
We look at how the agency workflow can benefit from integration, to help future proof your agency and make life easier at the same time.
Finally, it’s crucial to thoroughly assess your current and future purposes, agency process and your people, when considering travel technology, so we also delve into how to evaluate and select the most suitable integrations for your agency, considering compatibility, scalability, ease of implementation and expertise.